1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

This Cookie Policy explains how AccountBridge ("we," "our," or "us") uses cookies and similar technologies when you visit our website and use our services.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include:

• Authentication cookies to keep you logged in
• Security cookies to protect against unauthorized access
• Session cookies to maintain your preferences during your visit
• Load balancing cookies to ensure optimal performance

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

• Language preferences
• User interface customizations
• Form auto-completion
• Accessibility features

2.3 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us:

• Analyze website traffic and usage patterns
• Identify popular content and features
• Improve website performance and user experience
• Detect and resolve technical issues

2.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements:

• Targeted advertising based on your interests
• Measuring the effectiveness of advertising campaigns
• Preventing you from seeing the same ads repeatedly
• Sharing information with advertising partners

3. Third-Party Cookies

We may use third-party services that place cookies on your device. These include:

3.1 Analytics Services

• Google Analytics: Tracks website usage and performance
• Mixpanel: Analyzes user behavior and engagement

3.2 Support and Communication

• Intercom: Provides customer support and chat functionality
• Zendesk: Manages support tickets and documentation

3.3 Payment Processing

• Stripe: Processes payment transactions securely
• PayPal: Alternative payment processing option

3.4 Content Delivery

• Cloudflare: Improves website performance and security
• CDN Services: Delivers static content efficiently

4. Cookie Duration

4.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used for essential website functionality and security.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. Duration varies based on purpose:

• Authentication: Up to 30 days
• Preferences: Up to 1 year
• Analytics: Up to 2 years
• Marketing: Up to 13 months

5. Managing Your Cookie Preferences

5.1 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device
• Delete all cookies or specific cookies
• Block cookies from specific websites
• Block all cookies (this may affect website functionality)

5.2 Cookie Consent Management

We provide a cookie consent banner when you first visit our website, allowing you to:

• Accept all cookies
• Customize your cookie preferences
• Reject non-essential cookies
• Change your preferences at any time

5.3 Opt-Out Links

You can opt out of specific third-party cookies:

• Google Analytics Opt-out
• Digital Advertising Alliance Opt-out
• European Interactive Digital Advertising Alliance

6. Impact of Disabling Cookies

Disabling certain cookies may impact your experience with our website:

• You may need to re-enter login credentials frequently
• Website preferences may not be saved
• Some features may not function properly
• Performance and loading times may be affected
• Personalized content may not be available

7. Mobile Applications

Our mobile applications may use similar technologies to cookies, including:

• Local storage for app preferences
• Device identifiers for analytics
• Push notification tokens
• Crash reporting data

You can manage these through your device settings or by uninstalling the application.

8. Legal Basis for Processing

Under GDPR, our legal basis for processing data through cookies includes:

• Consent: For marketing and non-essential cookies
• Legitimate Interest: For analytics and website improvement
• Contractual Necessity: For essential service functionality
• Legal Obligation: For security and fraud prevention

9. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through our website or by email.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us: